IT Support

It is said there are 3 things that are important in IT, Backups, Backups and Backups. Before you do anything, please read the link titled "Backups". After you read that you may indulge yourself in free knowledge about IT for home, small and medium business.

virtualize

Should you run virtual something?
No is the simple answer. Possibly is the complex answer. Virtual somethings can be great in a large environment or where you need to run a number of OS's, such as software design, but for the vast majority of Small or Medium Businesses, don't waste your time mucking around with them.

Virtual Vendors
The main ones are VMWare, Citrix and Microsoft. Desktops are generally not that critical, but servers are. So if you are going to run a Virtual server or number of virtual servers, then you are best off consulting an expert and sticking with VMWare or Citrix for the top end. It's highly unlikely any medium size business would require this sort of thing. Even for desktops, we keep away from Microsoft and stick with VMWare.